Our Clients have different needs and expectations, our business model is designed to adapt to such needs in a way that is flexible, not only at the beginning, but also thinking on what is best in the long term.
Long term Relationships:
The clue to a long-term relationship is quality service and client satisfaction, DIMSA thrives on such strategy as our DNA. Always looking for process improvement, software development, professional training, and performance.
Training and experience are paramount in any company, but for DIMSA it’s our essence. In a changing world, regulatory framework adaptation, and political challenges, a thorough knowledge of what works best, and fast adaptation to such changes are key for success. DIMSA always looks for this excellence within our professional team.
We believe in a fair market value as the central stage in any competitive environment. Our quotes and prices reflect the advantage of economies of scale of our services, with a sense of value added to our clients. Our clients can always compare our services versus in-house performance, yet our value proposition gives them a certainty in cost and consistency, with the best professional delivery.
The main indicator for the well being of a company is when their clients speak well of their services and remains within the company as a trustee supplier. 100% of DIMSA´s clients renew their contracts after the first term. This speaks volumes of such client satisfaction by DIMSA´s service.